Astrospheric runs great on thousands of different devices and software configurations. This document describes which configurations are officially supported, meaning Astrospheric LLC will build features, test, and actively work to fix issues found or reported to us. The vast majority of Astrospheric users fall into a supported configuration.

Astrospheric currently runs on configurations that are no longer supported by Google or Apple. Issues reported in these configurations are very difficult to fix, and sometimes impossible to fix if the issue is within the OS or OS supplied SDK. Please note that from time to time Astrospheric LLC will drop support completely for an unsupported version of iOS or Android. We generally give 12 months notice prior to that event though.

Finally, Astrospheric LLC tests upgrades scenarios to the current version of Astrospheric from the previously released version. Generally earlier versions will upgrade just fine, but are not tested. In a case where an upgrade doesn't work, uninstalling and re-installing to get current generally fixes the issue.

The latest version of the Astrospheric app is officially supported on the latest production versions of iOS, iPadOS, and MacOS (Apple Silicon required).

We try and keep Astrospheric running on as many versions of iOS/iPadOS as possible, however it is sometimes necessary to stop supporting old, unsupported OS Versions. Deprecation dates for unsupported versions of iOS

The latest version of the Astrospheric app is officially supported on the latest production versions of Google's Android. Additionally, the version of Android must:

• Pass Google Play Integrity Checks
• Have access to at least 3GB of RAM
• Have the latest version of the Android System Webview installed and active
• Have a graphics driver that supports Open GL ES version 3 or later

We try and keep Astrospheric running on as many versions of Android as possible, however it is sometimes necessary to stop supporting old, unsupported OS Versions. Deprecation dates for unsupported versions of Android

We are aware that the Google Play Integrity Checks will generally block jail broken Android devices. This is by design. Without this check in place I was spending over 90% of my time fixing issues on bespoke versions of Android which did not accrue value to most customers. Given I must split my time between Android, iOS, the Web, and the service backend for Astrospheric, this feels like the right trade off.

Astrospheric is supported in Chrome, Edge, and any Chromium based browser that is using the absolute latest version of Chromium. We also support the latest version of Mozilla Firefox and Apple Safari.

Browser settings must allow HTML Local Storage access and Javascript execution for Astrospheric to function correctly.

Member using or considering Astrospheric Pro should keep this support information in mind. We do not block the purchase of Astrospheric Pro on unsupported hardware/software configurations. There have been several times (specifically on Android) in which an Astrospheric issue could not be fixed due to an underlying OS issue.

So far we've found this support model works very well since it continuously covers where the majority of our customers are. Additionally it allows Astrospheric to prioritize the latest OS functionality, security, and privacy provided by newer OS versions.